Moston Grange Care Home
Table of Content
Our site provides information about every retirement scheme, development or village in the UK, to help you make the right choice. If so, do not lose the opportunity to update your company's profile, add products, offers and higher position in search engines. We strive to achieve high quality standards throughout the operation and to provide the highest standards of care, it is obviously very important to have the highest quality of staff. At the last inspection we found records were not securely stored and the provider needed to take immediate action. We found the provider had addressed this issue and records were stored appropriately and securely.
We need to do this together.” We viewed audits which showed us areas for improvement were identified and action taken as appropriate. On the day of our inspection there were 55 people living at Moston Grange. We spoke with seven people in different units, two relatives and nine members of staff.
The Moston Grange News
A popular feature on our site is the Entertainers’ Directory, which offers an advertising opportunity to entertainers who enjoy performing to older people in retirement housing, day centre and care home settings. EAC sees itself, and this website, as one source of ‘housing options’ information and advice for older people and their families. But there are many other organisations providing valuable services, both locally and nationally. Also known as Care & Repair agencies, are local non-profit organisations set up to help older people think about, plan, finance and organise work on their homes.
The registered manager was supported by a deputy manager and a clinical nurse manager who ensured the home ran well. You can see what action we have told the provider to take at the back of the full version of this report. We are currently considering our options in relation to enforcement and will update this section once any enforcement action has concluded. We reviewed arrangements for safeguarding and whistleblowing within the service and found wide ranging improvements had been made. All the staff we spoke with knew and understood their responsibilities to keep people safe and to protect them from harm.
Meaningful experiences
This helped to protect people from being cared for and supported by unsuitable staff. Disciplinary processes were effectively used, to manage poor performance of staff, when required. See CQC's page explaining ratings for more details about ratings and inspection practices of care homes in England.
EAC Advice is a free, specialist and independent telephone advice service provide by the charity Elderly Accommodation Counsel . If affording work to your home is an issue, Age UK’s factsheet Home improvements and repairs is a good read, as is OneFamily’s webpage How to fund home improvements. Both ownership and rental options are commonly available, as well as alternative ways of paying for the services on offer – including part deferring payment until a property is sold. Buying a ‘home for life plan’, or ‘lifetime lease’, gives you the right to live in a property until you die or move to a care home. At Equilibrium Healthcare, we believe that the needs of our service users are best served by working in co-operation with the various stakeholders. We put a lot of effort into creating working partnerships to ensure that care for our service users is seamless and that their individual care pathways always remain the focus of our service provision.
Find your care home
Housing-with-care is a recent but natural evolution of retirement housing to provide an environment capable of enabling older people to maintain their independence even if they become physically or mentally frail. During the pandemic, the Equilibrium team were chosen to roll out our Infection Prevention Training nationally for the NHS and private sector staff. The Manchester Connect initiative set a standard in elderly care services; assisting frontline workers to cope with the effects of Covid-19 in care settings.
At that time, we found breaches of legal requirements and the home was rated ‘requires improvement’ in all areas. We also took enforcement action by serving three warning notices in respect of safe care and treatment, safeguarding people from abuse and improper treatment, and good governance. We had scheduled a date to return back to Moston Grange to check on progress. However, in the intervening period since our last inspection, CQC received information of concern that was of a safeguarding nature. In response to this, we raised a safeguarding alert with the local authority and brought forward the scheduled inspection.
Specialisms and services
Our services are creatively designed and refurbished with technological advances and ground-breaking facilities. We observed that staff providing people's care were kind and encouraging and spoke to people in a friendly manner. The summary describes what the staff told us, what we observed and the records we looked at. This inspection took place over two days on 26 March and 27 March 2018.
Care services offered to people in housing-with-care facilities are regulated, subject to periodic inspections and awarded grades. Wherever possible, Inspectorate reports and grades are accessible from the housing-with-care pages on this website. At Equilibrium Healthcare we believe in the equality and human rights of all our service users. We have created environments that reflect each service user's individuality, providing a sense of belonging. Staff received appropriate training to ensure they were competent to meet people’s needs however we saw agency staff used did not support people in the correct way.
At Moston Grange there was one person for whom a DoLS authorisation had been applied for at the time of our visit. We discussed the authorisation with the manager during the inspection and it was clear that the manager had a good understanding of the processes in place. The safe management of medicines was not consistent across the service. That’s why Care Concierge’s care experts will act as your personal care consultants. We’ll research on your behalf and find you the right care, at the right cost - turning stress into straightforward.
Two inspectors and an expert by experience carried out this inspection on the 10 July. Part of the purpose was to follow up a ”dementia themed” inspection which was carried out in February 2014. A 'dementia themed' inspection focusses specifically on the care and support provided for people living with dementia. During our inspection in February we found Moston Grange was not meeting four standards and we required the service to tell us how they were going to improve. On this inspection we spent most of our time on two units, as this is where we previously identified the majority of our concerns. We looked to see whether these standards were now being met and included another standard to check people were respected and involved in their care and support needs.
We ensure that our services feel like home in decoration, design, and atmosphere. We saw the environment had not been adapted to make it more accessible to people with dementia. The manager told us they were aware of initiatives for measuring and monitoring the quality of dementia care but they were not currently in use. We were told the service had gone through a management restructure and the operational manager was currently in the process of registering as the homes registered manager with the Care Quality Commission. We observed people appeared well groomed and staff interactions were respectful and considerate.
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